HELP CENTER
How can we help?
Quick answers for scanning, redaction, verification and account setup.
Getting started
Upload a document, review detected items, choose what to redact, finalize, then verify the safe copy.
Start your first scan →Verification failed?
A failed verification means CheckThenSend could not prove that every selected value was removed. Review the remaining value instead of treating the file as safe.
How verification works →Supported workflows
PDF and image redaction, metadata cleaning, audit reports, projects, teams and browser quick-check integrations.
Explore integrations →Need assistance?
For account or technical issues, contact the CheckThenSend support mailbox.
Email support →